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TNEB Chennai Call Center and Electricity Complaints


Posted Date: 01-Mar-2012  Last Updated:   Category: Chennai Utility Services    
Author: Member Level: Diamond    Points: 30 (Rs 25)


This article will provide the list of TNEB Chennai Call Center numbers for filing the electricity complanints and also power cut complaints to the TNEB department. Also higher athority numbers are provided that can be



Power cut issues in Chennai


Chennai is a very important metropolitan city in India. The population of Chennai is also increasing day by day as many people are migrating to Chennai from various parts of India for education and job offers. As the city is growing day by day it is also necessary that the Power needs of Chennai need to be satisfied. Growth in population of a city will definitely increase the power demand in Chennai. Government should be well planned in satisfying the power needs of Chennai city. During the summer season the power cuts in Chennai is increasing than the usual as the demand for more power is increasing. In some areas power cut happens due to heavy load during the night time. In these situations we are badly in needs of the support from TNEB Chennai as the power lines are disconnected due to heavy load.

There is some list of TNEB Contact numbers provided below that helps in filing a complaint for electricity related issues. The contact numbers below are for the following regions in Chennai.

TNEB South Region

Adyar Division
Ambattur Division
Anna Nagar Division
Avadi Division
Guindy Division
K.K.Nagar Division
Porur Division
Tambaram Division

TNEB North Region

Anna Salai Division
Egmore Division
Mylapore Division
Perambur Division
T Nagar Division
Tondiarpet Division
Vyasarpadi Division

Government has declared 2 hours of daily power cut in Chennai areas in order to handle the demand for more power. Some of the companies in Chennai are already using generators to generate their own power. Government is in the process of generating more power to distribute in Chennai. During the summer season the power cuts happen during the night time which is more difficult for sleeping. During these time the below numbers will be more useful to file a complaint against electricity and it will be rectified immediately during the night itself. In most of the places TNEB department renders and immediate response in fixing the power cut during the night time. This is a great service that they do to the public. But there are also some areas in Chennai where the TNEB department are careless in fixing the issue and people have to wait till morning to get the power cut issue fixed.

TNEB Fuse off Numbers for Chennai Division


Below is the list of numbers from the TNEB Chennai division which helps during the Power cut. People can call to this numbers and file a complaint against TNEB for fixing the power cut issues. These numbers can also be used for complaining any other electricity related issues.

Arumbakkam 23631714 / 9445850381
Chetpet 26414398 / 9445850389
Koyambedu 24799171 / 9445850383
Maduravoyal 9445850386
Shenoy Nagar 9445850380
Adyar 24913001 / 9445850438
Alandur 22321755 / 9445850441
Ambattur 26242004 / 9445850392
Anna Nagar North 26214427 / 9445850378
Anna Nagar West 26162800 / 9940104088
Ashok Nagar 23662672 / 23729952 / 9445850436
Avadi 26384010 / 9445850397
Bells Road 25361336 / 9445850782
Egmore 26618008 / 9445850790
Ennore 25750247 / 9445850975
Flower Bazar 25340708 / 9445850783
Gandhi Nagar 24913001 / 24464415/ 9445850438
Guindy 22332805 / 22342300 / 9445850442
High Court 25341964 / 9445850784
Indira Nagar 24405025 / 24919382 / 9445850440
Industrial Estate/Ambattur 26251224 /9445850395
JJ Nagar 26565002 / 9445850391
K.K.Nagar 24713988 / 23714713 / 9445850434
K.K.Nagar South 24891008
Kadapperi 22411565 / 22418277 / 9445850447
Kilpauk 26413312 / 9445850791
Kodambakkam 24838750 / 24811698 / 9445850435
Kodungaiyur 25543255 / 9445850985
Korattur 26241082 / 9445850396
Korukupet 25921581 / 9445850978
Mambalam 24341052 / 9445850795
Mandaveli 24941134 / 9445850789
Mylapore 28112526 / 9445850787
Nanganallur 22242843 / 9445850443
Nungambakkam 28330162 / 9445850786
Otteri 26622168 / 9445850792
Pallavaram 22418871 / 22640603 / 9445850446
Pattabiram 26850152
Perambur 25508050 / 9445850981
Porur 24826554 / 9445850445
Pudupet 28451469 / 9445850785
Pulianthope 26670066 / 9445850794
R A Puram 24937383 / 9445850797
Redhills 26418293
Royapettah 28419823 / 9445850788
Royapuram 25901049 / 9445850983
Saidapet 24341898 / 9445850796
Sembium 25375393 / 9445850979
Sowcarpet 25268855 / 9445850793
Stanly 25289412 / 9445850984
Tambaram 22790808 / 22266200 / 9445850448
Teynampet 24351295 / 9445850777
Thiruvotriyur 25990619 /9445850977
Tolgate 25910120 / 9445850976
Tondiarpet 25951156 / 9445850974
Valasaravakkam 24860800 / 24860694 / 9445850437
Velachery 22450001 / 22444649 / 9445850439
Villivakkam 26262971 / 9445850980
Vyarsarpadi 25522232 / 9445850982
West Mambalam 24896754 / 9445850767

Apart from these numbers there are also some higher official contacts that will help in sending a detailed complaint if the issue is not properly fixed or if you are not satisfied with the services of TNEB Chennai. The email addresses are also provided with which you can contact the relevant department and file a case.

Chief Engineer /Distn./South 28594234 / 9445850100 - cedchs@tnebnet.org
Superintending Engineer / CEDC/South 24715121 / 9445850111 - sechns@tnebnet.org

EDC / Central Superintending Engineer / Engineer / CEDC CEDC / North 28521833 / 9445850909 -- sechnn@tnebnet.org
Chief Engineer / Distribution / C Chennai- North Region 28521949 / 9445850999 -- cedchn@tnebnet.org

Superintending Engineer / CEDC/West 26151133 / 9445850300 - sechnw@tnebnet.org

Superintending Engineer / Engineer / CEDC CEDC / Central 28224423 / 9445850707 -- sechnc@tnebnet.org

Superintending Engineer / Chengalpattu EDC 27423293 / 9443343293 - secpt@tnebnet.org


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Responses to "TNEB Chennai Call Center and Electricity Complaints"
Guest Author: sri     07 Jun 2012
I live in Neelangkarai,Kabaleeswara Nagar. I do understand what the present government is going through regarding the power problem,but the real problem seems not the power problem but managing the problem.I experienced for the past one month ,more power cuts in a day than the actual stipulated durations.There were many times,in my area,we had experienced 24hrs power shut,and especially after the ,maintenance.I wonder,how is it possible, after a maintenance for 5-6 solid hours,the EB department in Neelangkarai,will say,there is a major cable fault.I have heard this humpty times, that major cable fault,cable burnt,corporation fault and the excuses keep piling.
I really want the respective authorities to look into Neelangkarai Kabaleeswara Nagar, EB.There seem to be a serious problem going on with the sub standard cables laid by the EB department here, which is what causing the problems.The cable could not withstand more than 8hrs of the power,thus it keep burning and the EB keep changing the sub standard cable. I have friends staying all over Chennai.In the same stretch of ECR from Thiruvanmayur to Kannathur,none of my friends experience the way we experienced.There was power cut at 1530hrs today at Kabaleeswara Nagar,Neelangkarai.As usual,we thought ,it will be restored at 1630hrs. Until 1730hrs, there was no power and I decided to call the call centre to complain.The first time,the operator assisted me well,and she had registered my case.After registering,I called up the EB Neelangkarai.I asked,why,we didn't have the power.He simply brushed me off and shouted on the phone,saying,the cable burnt.I asked,ok,what you have done.He said,he can't do it today but he will do tomorrow.I asked ,why this is frequently happening,and he pint pointed at the corporation guys and blamed the government.I understood,this guys are non cooperative with the present government.I told him,I am paying tax,and that tax is your salary.Don't be rude in answering and just do your duty. I went further expressing,that I will publish this matter in the press that the EB is using sub standard materials and wasting the electricity.I hung up the phone,and got back to the call centre to register again a fresh complaint about the EB personnel not willing to take responsibilities in solving the issues.This operator told me that they will not do any repair at night,when it was only 1800hrs.Furthermore she said,they do not register personal problems. The call centre should give knowledge training to the staffs differentiating personal problems and subject related issues.Call centres should be emphasized telephone techniques and telephone mannerism. Anyway, I presumed there are some culprits ,mismanaging the power distribution and using the substandard cables which aren't meeting the government imposed standards.Thus, there must be a thorough investigation in the cables in Kabaleeswara Nagar.It looks there are some discrepancies and misappropriations of funds in purchasing the sub standards cables.Please investigate. It is high time,diploma holders and graduates in electrical engineering should be hired as field staffs rather having staffs who do not have knowledge about the field.Thus enabling a better living by effective measures efficiently.



Guest Author: venkatraman N     12 Jun 2012
In Pazhavanthangal Bharathiyar 2nd street residents are experience additional power cut during night besides the one hour regular power cut in the afternoon. In most of the houses there is voltage fluctuation and electrical appliances are affected. People are forced to repair or replace the appliances or accessories. Senior citizens, school going children are mostly affected especially during their examinations. Air conditioners/fans/tube lights are not working and people suffer from summer heat for the past several years. Even we have got RTI information, the same problem persists till this date, no body turned up yet inspite of our repeated requests. So, kindly take necessary steps and do the needful at the earliest.

Thanking you Sir,

Venkatraman N
Mob: 9444134426/044-22672273



Guest Author: r.kumar     12 Jun 2012
kodambakkam fusecall office staff are refusing to register any compliant and are even rude in their replies. -- kumar.r


Guest Author: Shahul     02 Jul 2012
From the below source I can understand that I need to request my previous tenant to delete his TNEB account using support link. Can anyone help me to know what is support link?

Source:https://www.tnebnet.org/awp/faq
"Is it possible to change my username?
No . You cannot change the username once registered. Alternatively you can delete this account through the support link and make a fresh registration."



Guest Author: Balaji     02 Jul 2012
chromepet,Bashyam Nagar, Power cut hours goes in the same direction as the charges northwards.! Here is where Public pay more for less. It is been an hour and half since the power gone not sure when the power will come. Lets hope and pray for someone responsible to read this and act.


Guest Author: Narayanan     16 Dec 2012
Dear sir

Kindly refer my email dated 20th October, 12 wherein I have complained about the cables were kept outside the storm water drain which need attention to avoid any loss of life. So far no one from your department attended the complaint. The above letter was also sent to the chief minister cell and the have also informed me over phone the same has been forwarded to your department for immediate action. The previous letter addressed is also appended below for your reference.

"The storm water drainage work is under progress in our Ponnambalam Salai, K K Nagar, Chennai-78. The tneb cables were taken out from the drain and put it on the road. Due to the heavy rain, the cable may be get damaged and we the residents fear it may cause some severe casualty. I request some remedial measure may please be taken to avoid any casualty in the area. The photos attached to this mail will show you the exact present position.

Urgent action required. Please do something before any unforeseen death toll in the area.

Narayanan.k
Ponnambalam Salai. K k nagar. Ph. 9444417729 "

I request your good self to make note of this problem and do the needful at the earliest before any untoward happening emerge out this.


K narayanan
S/17-B, Ponnambalam Salai. K K Nagar, Chennai.78, ph. 23664846/9444417729




Sent from my iPad new



Guest Author: Maha     16 Jun 2014
Daily nights we are spending sleepless nights because of the power cuts. It would be very much helpful if you can do the maintenance during day time rather than in the nights. Right from babies to elders everyone us being affected with lack of sleep in this hot summer. Please consider peoples convenience during power cuts.


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